1.About these terms
These terms and conditions ("terms") apply to the IrishIPTV website at irishiptv.info and to every IrishIPTV trial, subscription and reseller credit pack. By starting a trial, placing an order or using the service, you agree to these terms. If you do not agree, please do not use the service.
Our refund policy and privacy policy form part of these terms.
2.Who we are
IrishIPTV ("we", "us", "our") runs irishiptv.info and provides the IrishIPTV service. You can contact us 24/7 on WhatsApp through the buttons on our website, or by email at [email protected].
3.The service
IrishIPTV is an internet TV (IPTV) service. A subscription gives you access, over your own internet connection, to live TV channels, a TV guide, catch-up on supported channels and a library of films and series, through our apps or compatible third-party player apps.
We describe the service, channel numbers and features on our website as accurately as we can. Channel line-ups, films and features change from time to time, and individual channels may be added, moved or removed.
4.Free trial
We offer a free 24-hour trial on one screen so you can test the service on your own device and broadband before you pay. No card or payment details are needed, and the trial ends automatically. We may limit trials to one per person or household, and we may decline or end a trial if we believe it is being misused.
5.Plans, prices and payment
Plans run for 1, 3, 6 or 12 months on 1, 2 or 3 screens. Prices are shown in euro on our subscription page and are confirmed to you on WhatsApp before you pay. You pay the full price of the plan up front, using one of the payment methods we offer at the time of your order.
We may change our prices at any time. A price change never affects a plan you have already paid for.
6.Activation and delivery
We send your login details or activate your device after payment, usually within minutes. If we do not deliver your service within 48 hours of payment, you may request a refund under our refund policy. Your plan runs from the date it is activated.
7.Renewals
Nothing renews automatically and we never take a repeat payment without your say-so. We remind you on WhatsApp before your plan ends. If you renew before your plan ends, the new time is added to the end of your current plan. If you do not renew, the service stops at the end of your plan.
8.Screens and fair use
The number of screens on your plan is the number of devices that can play at the same time. You may install the service on as many of your own devices as you like, but only that number can play at once. If more streams play than your plan allows, one or more may stop.
Personal plans are for one household. You may not share, sell or pass on your login to people outside your household. To sell the service, join our reseller program. You can move to a plan with more screens when your plan renews.
9.Your login and security
You are responsible for keeping your login details private. Tell us straight away if you think someone else is using your login, and we will help you secure it. We may change your login details to protect your account.
10.Devices, apps and your internet
You need a compatible device, a suitable app and a stable internet connection. We recommend at least 10 Mbps for HD and 25 Mbps for 4K. Picture quality and stability depend on your device, Wi-Fi, internet provider and network conditions, which are outside our control.
Third-party player apps are made by other companies. Some charge their own fees, which you pay directly to the app developer. We do not charge app fees and are not responsible for third-party apps or their availability.
11.Acceptable use
When you use IrishIPTV, you agree not to:
- share, resell or publicly broadcast the service, unless you are an authorised reseller
- record, copy or redistribute content for anyone outside your household
- try to access our servers, panels or systems in ways we have not allowed
- use the service in a way that harms our network or other customers
- give false details when ordering or requesting a refund
We may suspend or end the service, without a refund, if these terms are broken.
12.Lawful use where you live
You are responsible for making sure that your use of IPTV complies with the laws that apply where you live or watch, including copyright and broadcasting rules and any TV licence requirements. Laws differ between countries. Our guide to IPTV and the law in Ireland explains the current position in Ireland. If you are unsure, take independent legal advice before you buy.
13.Availability and maintenance
We aim for 99.9% uptime and work hard to keep the service stable, including on busy match nights. From time to time we may need to carry out maintenance or fix faults, and some channels may be briefly unavailable. Short interruptions are not a breach of these terms. A major outage of 72 hours or more is covered by our refund policy.
14.Refunds
Refunds are available within 7 days of purchase for a major outage of 72 hours or more, non-delivery within 48 hours or a billing error, requested by email. Approved refunds are paid minus a 7% processing fee. There are no refunds after 7 days. The full rules are in our refund policy.
15.Suspension and ending the service
You can stop using the service at any time by not renewing. We may suspend or end your service if you break these terms, if a payment is reversed or disputed without good reason, or if we are required to by law. Where we end the service for reasons that are not your fault, we will offer a fair refund for the unused part of your plan.
16.Our liability
We provide the service with reasonable care and skill. We are not responsible for losses caused by your device, apps, internet connection or internet provider, by events outside our reasonable control, or for losses that were not foreseeable. Where we are responsible, our total liability is limited to the amount you paid for the plan concerned. Nothing in these terms limits liability that cannot be limited by law.
17.Resellers
Reseller credit packs are covered by these terms and by any extra terms agreed with our reseller team. Resellers are responsible for their own customers, prices, marketing and for following the laws that apply where they sell.
18.Your personal data
We handle your personal data as described in our privacy policy.
19.Changes to these terms
We may update these terms from time to time, for example when the service or the law changes. The date at the top of this page shows when they were last updated. Changes do not affect plans you have already paid for, unless the law requires it.
20.Your consumer rights
These terms do not affect your statutory rights as a consumer under the law of the country where you live. If any part of these terms cannot be enforced, the rest still applies.
21.Governing law
These terms are governed by the laws of Ireland. If you live in Ireland or another EU country, you can also rely on the mandatory consumer protections of your home country, and you can bring a claim in your local courts.
22.Contact us
Questions about these terms? Message us on WhatsApp through any button on this website, or email [email protected]. We reply 24/7.